Call: 0118 901 5668

Call: 0118 901 5668

Support for Parents and Caregivers

Although No5 is a service for young people, we know that it can be really challenging to support a young person who is struggling with their mental health. That’s why we offer support and information for parents and caregivers.

When times are difficult for young people, their family members can often feel in need of someone to talk to as well. It can also be difficult for the parents or carers of young people to come to terms with them needing more help with emotional issues than they themselves are able to offer. We can provide a place for you to ask questions and get help, including individual counselling and group support.

Our counsellors are fully trained in safeguarding and child protection practices and are professionally supervised alongside their counselling practice. No5 is an organisational member of the British Association of Counselling and Psychotherapy (BACP).

You can contact us on 0118 901 5668 for more information and/or a confidential chat.

We are always keen to engage with parents whose children have had counselling at No5; if you would like to share your story with us and raise awareness of our services, please contact our Operations Team, on

A Parent’s Experience

You can access some fact sheets here for parents and caregivers

These factsheets are free to download. Simple click which interest you and you will receive a pdf with our compliments.

Ten Things Young People Want Parents To Know About Mental Health

Our Young Ambassadors share ten key things they wish parents knew about mental health. We hope this is helpful to all parents.

Parents and Caregivers

Although No5 is a service for young people, we understand that sometimes it is helpful for other people involved with them to get support too.

Young people

No5 is Reading’s service for young people dedicated to providing free confidential counselling and emotional support to anyone between the ages of 10 and 25.


We are constantly developing new training and professional development programs to meet the needs of counsellors wishing to work with young people.