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Text: 07984 357551
Call: 0118 901 5668
Email: info@no5.org.uk

Text: 07984 357551
Call: 0118 901 5668
Email: info@no5.org.uk

Our Vision

Our vision is for a world that does not stigmatise children and young people’s mental health and accepts it as a normal part of human development.

Our vision is for a world that does not stigmatise children and young people’s mental health and accepts it as a normal part of human development.

Who we are

No5 has been supporting children and young people in Reading and the surrounding area since 1971. We are a community- based organisation with all counselling sessions provided by fully trained volunteer counsellors. There are currently 28 counsellors offering over 80 sessions, five days a week. Our volunteers come from all walks of life and backgrounds but all share a commitment to supporting children and young people.

Formally No5 is a Charitable Incorporated Organisation (CIO) registered with the Charity Commission (No. 1171313).

Our Purpose, Vision, Outcomes and Values have all been developed in consultation with young people.

Supporting our staff and contractors


Values & Outcomes

Values young people tell us are important when using our services:

  • Trust
  • Responsibility
  • Confidentiality
  • Professional
  • Approachable
  • Understanding
  • Respect
  • Inclusivity
  • Equality

Outcomes they believe can be achieved through these values:

  • Wanting to live
  • Seeing a future in yourself
  • Optimistic point of view
  • Self-understanding
  • More positive outlook on life
  • Happiness
  • More trust in yourself
  • Self-acceptance

Our staff

Alyson Brickley

Operations Director

Hello, my name is Alyson Brickley and I’m the Operations Director at No5. I am also a qualified psychotherapist and mum of 3 young people. I’ve been at No5 since January 2012 and feel very passionately about developing services to support young people that are responsive and flexible to their changing needs.

Helen Thompson

Training and Development Manager

I joined No5 as Clinical Manager in November 2014 following two years supervising two groups here.  My experiences of working with young people have been gained over the last 14 years, working with young people aged 14 to 25 in schools and colleges as a counsellor.

I also run a private practise at home, providing counselling and supervision and work as a group supervisor with another agency.

Martin Fox

Clinical Lead

I joined No5 in July 2017 and became clinical lead in April 2018. I qualified as a Counsellor in 2005 and a supervisor in 2013.

Prior to No5, I worked in palliative care for 12 years as a counsellor and coordinator, which was a privilege.

I am married and the father of 4 boys.

I am excited about working at No5 and the opportunity to develop the service further working with a strong team. An important part of my role is supporting our highly valued volunteer counsellors to carry out their roles, without whom we wouldn’t have a service.

David Edwards

Counselling Co-ordinator

Hello, my name is David, and I am a qualified psychotherapist. I have been working as the Counselling Co-ordinator for No5 since April 2018, following five years volunteering and working as a counsellor here, as well as supporting the agency in a clinical administration role.

I also work as a therapist for other agencies, as well as running a private practise in Wokingham and Reading seeing both young people and adults.

I am really happy to be a staff member at No5, which allows me the opportunity to support and help young people with their concerns and issues, a client group I feel strongly should have access to mental health services.

Hayley Chapman

Senior Outreach, Communications and Fundraising Officer

I was thrilled to return to no5 in summer 2016 in my new role as Outreach and Social Media Coordinator. I support young people, including our Young Ambassadors, to promote our services, share their experiences and challenge mental health stigma within the local community. I also seek out partnerships and collaborative projects with other local charities and organisations, help plan and run outreach and fundraising events, with Lorraine, and manage and monitor our social media channels and online presence.

I am really passionate about the work of the charity, having benefitted from counselling here as a teenager, and get huge satisfaction advocating on behalf the organisation and the young people who access our services.

Dushka Novakovic


I have worked for No5 since July 2017, having previously been involved with Time to Talk, Reading. My experiences of supporting young people by implementing the administrative, statistical and front-line mechanisms that sustain the counselling service go back many years. It is an absolute pleasure to be working for an organisation that is so dedicated to helping young people and believes in them, working tirelessly to engage with them and gives maximum respect to its staff.

Mary Matchwick

Office Manager

My name is Mary Matchwick, and I have been the volunteer Office Manager for No5 for the last 3 years.  I came to No5 following my redundancy after 26 years’ service, from my previous position.

My granddaughter attended counselling at No5 when she was 11, and undertaking this position gives me the opportunity to ‘give something back’ to No5 as they ‘gave us back’ our little girl.

Our Trustees

Ben McEwen


I have been a proud Trustee of No5 since January 2014 and took on the role of Chair in 2016. My background is in hospitality and my work experience includes stints on cruise ships, bars, restaurants and managing the catering for the world’s media at London 2012. I currently work with corporate catering firm OfficeServe growing their business in London.

Nelson Walters


I am a retired chartered accountant with a wealth of experience across the profession and in industry, having worked in London and The Netherlands with EY and BDO Stoy Hayward. I am a former committee member of TVCCI.

I decided to become a trustee to support the dedicated No5 team who quite clearly were putting in a super effort to provide a vital service to the young people of Reading

Birgit Lundgren

I am a Trustee because I have passion for ensuring free counselling is available to young people in need of someone to talk to when life gets complicated, unpredictable, loses purpose or feels too stressful to manage without someone on your side. To me it is a great way to give something back and help the next generation on its way.

Liz Barry

I worked in London as a Civil Servant before I had my family.  I have four grown up children and four grandchildren.  After the birth of my youngest child I became a Magistrate and worked as a volunteer with a local school and pre-school.

I found from my work as a youth Magistrate and School Governor with responsibility for Special Needs that there was a huge gap in the provision of help for young people.  I was very inspired by the work of those in No5 who are trying to fill this gap by providing free counselling for children and young people.  This is why I decided to become a Trustee and I am very pleased to be involved in the organisation.

Over 25's counselling

Although No5 is a service for young people, we understand that sometimes it is helpful for other people involved with them to get support too.

Children & young people

No5 is Reading’s service for young people dedicated to providing free confidential counselling and emotional support to anyone between the ages of 11 and 25.

Info for professionals

We are constantly developing new training and professional development programs to meet the needs of professionals.